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Cancel a order line item

Last update: 7/16/2015

We now have the ability to cancel a product from your on hold orders!

  • Go to Orders >> View Orders  on the fulfillment portal
  • Search for your order/s using either the quick search order field
  • Click into the order to view the Order Details
  • Click on "Edit this Order" located on the upper right of the page

  • Click on the edit button next to the Line you want to cancel.

  • Change the Quantity (New Amount) to 0, click on SAVE.

  • Order will now reflect Quantity (On Hand) with the original quantity in order and 0 in Quantity (New Amount).