Back Orders

From this page, you can search and filter for backorders by Account and by Warehouse that have been submitted within the WD fulfillment system.  Drill down to view order details, delivery information, and order products.

You can select the Warehouse from the dropdown menu or select from the warehouse column of the results field. Either will sort your orders by the shipping from column.

 

 

Pro-Tip: you can scroll down and view the data set as a pie chart as well as viewing your backorders relative count by state. the images in this section can be saved.

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Interacting with Back Orders:

To View, the backorder, select one of the Order Numbers. Selecting one of the order numbers will pull up the correlated order allowing you to progress the order, edit the order, change the order's address, or cancel the order.

 

 

 

To view a map for the Delivery address, Select the Ship to Field

 

To review and edit the description of the Products within the Order, first Select One of the SKUs

 

This will take you to Products > Sellable Products > Listings, From there you can edit the product's description on the packaging slip so you can progress the order.