The Shipment Notification Log displays all shipment notification emails sent to consumers including those with issues. To display the log, follow the steps listed below.
- Choose the account to display the emails sent to consumers
- Choose the date range and the notification status (sent or emails with errors or all emails)
- Click Search
- You will get an exportable document that shows:
- The current account
- WDF Order Number
- Client Order Number
- Order Type
- Carrier Name
- Tracking information
- Ship Date
- Recipient Customer
- Notification and Message Status
- The 3-Dot menu on the right gives you access to view or resend the email that was sent to the consumer.
- The Notification Status confirms whether the email was sent successfully or not.