Welcome to WineDirect's Fulfillment Client Service Documentation site. We are committed to ensuring that you are able to find answers to questions in a timely manner.
If you don't find the answer that you are looking for in our documentation site, please feel free to contact the team at firstname.lastname@example.org or call 707.603.4011. Emails and phone calls will be responded to within four (4) business hours with a resolution or projected day/time for resolution.
Our hours of operation are 8:30am - 5:00pm PST, Monday through Friday.
Get to know us! We are a dedicated team working together to create an environment of success for our customers and each other.
Our client service team has provided answers to some of the most frequently asked questions here. If you are having a problem, you can search for solutions here by entering a few keywords into the search box. Or, you may click on one of topics to see related FAQs.