The E-mail Preferences feature gives you the option to notify your customers via e-mail when important events or milestones transpire in the fulfillment system.
Currently, the events that are supported by e-mail notifications are:
• Shipment Claims
• Shipment Returns
• Inventory Receipts
• Shipment Redirects
To opt in to receive e-mail notifications, choose Administration, E-Mail Preferences. Once you have made the desired changes to your notification setup, click the save button at the bottom of the page and your changes will be stored. Note that these changes take effect immediately.