Edit an Order

An order can be held for many reasons - insufficient inventory, invalid address, sku error to name a few.  You have the ability to edit orders in the Fulfillment Portal to progress them through the system.

Orders that have cleared and have been sent to the Warehouse Management System, "Sent to WMS" or that are shipped or closed, cannot be modified. 

Edit this Order, Change the Address, and Cancel this order buttons can be found on the upper right side of each order record. 

Changing order contents can be quick and easy. Video below:

Editing line items within an order

How to change the contents of your order. Watch the video below:

For questions or assistance, please reach out to our client services team: or call 707-603-4011.