- Orders
- Edit an Order
Edit an Order
An order can be held for many reasons - insufficient inventory, invalid address, sku error to name a few. You have the ability to edit orders in the Fulfillment Portal to progress them through the system.
Orders that have cleared and have been sent to the Warehouse Management System, "Sent to WMS" or that are shipped or closed, cannot be modified.
Edit this Order, Change the Address, and Cancel this order buttons can be found on the upper right side of each order record.
- Change notification phone number
- Change notification email address
- Change requested ship date
- Change requested service level
- Change or add a gift message
- Change the ship-from warehouse
- Changing pricing
- Change an order to ON SITE order type
Changing order contents can be quick and easy. Video below:
Editing line items within an order
How to change the contents of your order. Watch the video below:
For questions or assistance, please reach out to our client services team: CSOperations@winedirect.com or call 707-603-4011.
Orders
- Upload Orders
- Alabama Regulations
- Order Hold Management
- Club Orders and Checklist
- Batch Summary
- Orders Needing Action
- View Orders
- Edit an Order
- Order Editing Updates
- Change a notification phone number
- Change a notification email address
- Change a requested ship date
- Change a requested service level
- Change or add a gift message
- Change a ship-from warehouse
- Changing a quantity of a product
- Add a product
- Cancel a line item
- Change or add a price to a SKU
- Change an order type to ON- SITE
- Changing an Address
- Cancel an Order
- Address Corrections
- Insufficient Inventory
- Shipments
- Reships
- Ship-to Address Specifications
- Rerouting a Package
- Delivery Exceptions
- Returns
- Bulk Order Update
- Weather Holds
- Shipment Notifications
- Temperature Control Services
- WineDirect Web Service and Order Issues