Cancel a order line item
We now have the ability to cancel a product from your on hold orders!
- Go to Orders >> View Orders on the fulfillment portal
- Search for your order/s using either the quick search order field
- Click into the order to view the Order Details
- Click on "Edit this Order" located on the upper right of the page
- Click on the edit button next to the Line you want to cancel.
- Change the Quantity (New Amount) to 0, click on SAVE.
- Order will now reflect Quantity (On Hand) with the original quantity in order and 0 in Quantity (New Amount).